The new electric hauled trains are great but guess what they don't appear on the timetable- (only on separate notices) perhaps because it is a trial service but what use is a trial if it is not operated in such a way as to test its use properly!

It is quite popular but every day at Waterloo when I catch it I hear people saying "this is the Wairararapa train." They are scared to catch the electric hauled service because the carriages are identical and catching the Wairarapa train results in being inflicted with a surcharge.

Not only that but the other day I caught the 5:15 service to Taita, which had standing passengers, because I just missed the new electric service. Several people who could have caught the new express to Waterloo and therefore not been on the crowded unit had not done so, probably not knowing it existed or perhaps not realising once again that despite the identical carriages to the Wairarapa line it is a local train with no surcharge.

Also bus passengers are not always able to catch this train because the timetables are designed around the existing multiple-unit service. One consolation for the Wainuiomata bus running ahead of schedule is that it gives us a chance of catching the new express, but that is at the expense of passengers who get left behind in Wainui as discussed in my earlier post.

Nothing much has changed

Just looked at my blog haven't updated it for a whole two years and guess what we still have exactly the same problems with buses from Wainuiomata running early and with buses to Wainuiomata leaving the station when the connecting train has just arrived.

I won't even go into the behaviour of certain drivers as it would put me at risk of legal action.

Thanks all for reducing the chances of doing anything about global warming by encouraging everyone to find alternative means of transport.

I don't think anyone from the authorities reads this blog, hopefully one day they will catch up with it! It would be good to get some feedback from others too (on any problems with the transport service on any route) as this blog was intended to wake the authorities up to the dissatisfaction of other commuters and they won't get the message if I am the only voice.

I note that there are other commuter blogs in England but to the best of my knowledge there are no other ones in New Zealand. Let's make our voice heard!

Hope the bus company's New Year's Resolution will be to implement the commitment to
customer service promised about a year ago.